Privacy Policy — Plentario

Last updated: 11.11.2025

Plentario respects the privacy of every visitor on our website and processes personal data responsibly, transparently, and in accordance with the General Data Protection Regulation (GDPR) as well as any applicable local laws.

This Privacy Policy explains what data we collect, how we use it, how we protect it, and what rights every user has under GDPR.

1. Who We Are

Plentario is a cricket training center offering coaching sessions, practice programs, events, and consultations.

Data Controller: Plentario

If you have any questions about how we process your data, please contact us:

📧 Email: info@plentario.com

2. What Data We Collect

We only collect the data that is necessary for the proper functioning of our website and the delivery of our services.

2.1. Data You Provide Voluntarily

  • First and last name
  • Email address
  • Phone number
  • Messages submitted through contact or booking forms
  • Information related to training reservations, session requests, or inquiries

2.2. Data Collected Automatically

  • IP address
  • Browser type and operating system
  • Interaction data (pages visited, time spent, clicks)
  • Cookies and similar tracking technologies

2.3. Data from Third-Party Tools (if enabled)

  • Google Analytics or other analytics platforms
  • Online payment processors (if payments are activated on the site)

3. Purpose of Data Processing

We process personal data for legitimate reasons defined under GDPR, including:

  • Providing services such as cricket training, booking management, and communication
  • Responding to inquiries submitted through forms
  • Maintaining administrative and operational processes
  • Improving website performance and analyzing user activity
  • Ensuring the security and stability of the website
  • Sending marketing communications (only with your explicit consent)

4. Legal Grounds for Processing (GDPR Article 6)

We process your personal data based on:

  • Your consent (e.g., when you submit information through a form)
  • Performance of a contract or steps prior to entering into one
  • Legitimate interests (improving user experience, ensuring platform security)
  • Compliance with legal obligations (where required)

5. Cookies and Tracking Technologies

Plentario uses cookies to:

  • Ensure core functionality of the website
  • Analyze user behavior and site interactions
  • Store technical preferences

You can manage cookie settings through your browser or via the cookie banner on our website.

6. Sharing of Personal Data

We do not sell or distribute your personal data to unrelated third parties.

Data may be shared only with service providers necessary for our operations:

  • Hosting and infrastructure providers
  • Analytics tools
  • Email or communication platforms (when opted-in)
  • Accountants or legal advisors (when required)

All partners operate under GDPR-compliant agreements (Data Processing Agreements).

7. Data Transfers Outside the EU

If data is transferred to countries outside the EU/EEA (e.g., via tools hosted in the USA), we ensure protection through mechanisms such as Standard Contractual Clauses (SCCs).

8. Data Retention

We store personal data only for as long as necessary to:

  • Fulfill the purposes for which it was collected
  • Comply with legal and administrative obligations
  • Maintain business operations

Contact form submissions are typically stored for up to 24 months, unless you request deletion earlier.

9. Your Rights Under GDPR

Every user has the right to:

  • Access their personal data
  • Request corrections
  • Request deletion ("right to be forgotten")
  • Restrict data processing
  • Withdraw consent at any time
  • Request data portability
  • Object to certain types of processing
  • File a complaint with a supervisory authority

To exercise your rights, contact:

📧 info@plentario.com

10. Data Security

We implement technical and organizational security measures, including:

  • SSL/HTTPS encryption
  • Restricted access to personal data
  • Regular security checks
  • Protection against unauthorized access and misuse

However, no online system can guarantee absolute security.

11. Changes to This Policy

We may update this Privacy Policy periodically.

The updated version will always be available on this page with a revised date.

12. Contact Us

If you have questions regarding this Privacy Policy or wish to exercise your GDPR rights, contact us at:

📧 info@plentario.com